Serco builds tailored solutions that are unique to program requirements and seeks to improve readiness and availability while reducing costs, logistics response time, and the logistics footprint, which is critical to moving and sustaining a military force.

As consultants to both industry and government, Serco works with customers to develop solutions that include performance based Product Support Strategies (PSS) that make best uses of available technologies and available public and private sources of repair, maintenance, and material support. Our supply and maintenance support contracts deliver project management, design, technical, installation, integration, testing, maintenance, configuration management and logistics support.

Serco has a proven track record of delivering high quality supply and maintenance support services to address the needs of evolving and mature missions. Our services include:

• Policy development and interpretation
• Product support planning including industry source of repair planning, supply chain management, risk assessment, and obsolescence management
• Performance metric development and benchmarking
• System engineering including development of performance specifications, RAM (reliability, availability and maintainability), design for supportability, test and evaluation, and developing prognostics and diagnostics requirements