As you face the challenge of responding to new mandates and the ever evolving mission scope, Serco's Strategy & Transformation capability helps utilize information technology to your advantage. Our thought-leaders support the design of IT solutions in the areas of modeling, simulation, and prototyping.
Serco's experts support you in the development of feasibility studies, strategic planning, systems development, quality assurance, project management, organizational assessment, system and transition planning, and acquisition support. We bring end-to-end solutions that transform the development and improvement of your systems.
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Corporate Capabilities Brochure
Serco offers clients a trusted provider to deliver integrated solutions that achieve meaningful outcomes. Through our wide range of capabilities, we assist clients with their need to respond to new mandates and expand the scope of their missions.
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Serco’s Air Force Solutions
Serco brings to bear the technological expertise and business process solutions that enable airmen to carry out their missions and stay focused on winning the fight.
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Through highly effective and tailored IT-based solutions, Serco helps our customers adapt to ever-changing and evolving marketplace demands.
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Serco helps the U.S. Navy meet 21st Century IT challenges with solutions that most effectively utilize sea, land, air, space and cyberspace for successful joint operations.
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Joint Capability Integration and Development System (JCIDS)
Serco developed the JCIDS Center of Excellence in 2004 to aggressively assist the Department of Defense in developing, staffing and delivering compliant JCIDS documents.
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Decision Support Systems Group
Serco’s experienced, skilled and motivated decision support professionals can help your organization enhance performance and prepare for future challenges.
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ITIL® Consulting and Training
Serco has a team of highly qualified professionals who can assist in the development and implementation of IT service management processes tailored to your organization utilizing ITIL® best practices.
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ITIL® Process Maturity Assessment
Serco provides customers a comprehensive review of current IT processes, business services, and roles/responsibilities to develop a road map to re-engineer the IT organization.
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ITIL® Process Review & Design
Serco’s ITIL® Process Review and Design is a comprehensive review of your current IT strategic, development, transition and operational processes and functions; business critical IT requirements; and the IT service management roles and responsibilities necessary to support the lifecycle of IT services for your organization.
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Through our knowledge and experience in the federal space and private sector, Serco offers CSME accredited training toward certification across the Service Management spectrum.
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Studies and Analysis Team
The Serco team provides on-the-ground knowledge of the U.S. Army''s HR programs, processes and systems.
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Serco has the experience and knowledge required to conduct a comprehensive and objective independent assessment of the current state of service delivery effectiveness. Serco will assess the current support delivery operations and for develop recommendations for quick wins, immediate and optimal improvements to the support delivery operation.