Serco supports the federal government with a wide array of services that helps federal agencies achieve their missions. More than 90% of all of our employees work on federal government and military sites, working side-by-side with government employees to help you deliver the services that your customers have entrusted you to deliver.
Human Capital Management
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Personnel Support
We deliver complete human resource solutions—recruitment, workforce development, retiree services and more—drawing upon our proven ability to solve the most complex human capital management challenges for our customers.
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Workforce Analysis & Planning
You’re tasked with doing more with less. And the success of your mission depends on the personnel support you have. We help you determine the personnel resources and skills you need to effectively achieve your objectives—maximizing workforce productivity and efficiency while minimizing investment.
Enterprise Management
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Performance Planning & Optimization
We help you make sound leadership decisions that optimize operational and organizational effectiveness. Our experts span the spectrum of specialization, from operations to systems integration to statistics. We deliver performance plans that maximize your existing investments and provide real, measurable returns.
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Economic Cost Analysis
We analyze each of your expenditures, map them against your performance goals and objectively assess the value you are receiving. From equipment to supplies, we look at all of your procurements, ultimately saving you time, money and other resources that you can reinvest into meaningful mission-critical or mission-support initiatives.
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Logistics
We help you determine what you need and ensure that you get it when you need it. Our supply chain and asset management services deliver the trust you depend on to improve and streamline operations.
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Systems Integration and Lifecycle Management
We design and deliver innovative engineering solutions that improve processes. From specification development to detailed design and installation to “in-service” lifecycle support, our engineering solutions make it happen.
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Program Management
We deliver the trust and expertise you’d expect from one of the world’s top service companies. We deliver end-to-end program management support for some of the most demanding federal programs.
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IT Governance
Strategy, consulting, system design, development and support—we work with you to determine the technology you need to achieve your mission, while maximizing existing IT investments.
Transportation Management
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Aviation Services
We work with the FAA to manage air operations, airports and more than 57 air traffic control towers, as well as deliver other air support services. We help citizens get where they want and need to go—safely and efficiently.
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Fleet Management
We understand the importance of having the confidence in your transportation network to get your business done. Government customers count on Serco to manage and maintain their fleets.
Homeland Security Operations & Force Protection
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Anti-Terrorism
We help you develop a comprehensive preparedness plan that delivers the confidence you need in the event of emergency. And our innovative radar and surveillance solutions help protect our nation by bridging the gap between information silos and information sharing. Our communications systems help share critical national security information among federal and state and local entities so that confident decisions can be made and actions can be taken—immediately.
