Serco is a trusted partner to state and local governments across the United States, providing critical infrastructure support services that anticipate and meet ever-increasing citizen expectations of state and local government service delivery.
Human Capital Management
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Personnel Support
We devise and implement complete human resource strategies that help you meet your business objectives, drawing upon years of dedicated human capital management support for our military customers—recruitment, workforce development, retiree services, and more.
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Workforce Analysis & Planning
You’re tasked with doing more with less. And the success of your business depends on the personnel you have to support it. We help you determine the personnel resources you need to effectively achieve your objectives—maximizing workforce productivity and efficiency while minimizing investment.
Enterprise Management
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Performance Planning & Optimization
We help you make sound leadership decisions that optimize operational and organizational effectiveness. Our experts span the spectrum of specialization, from operations to systems integration to statistics. We deliver performance plans that maximize your existing investments and provide real, measurable returns.
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Economic Cost Analysis
We analyze each of your expenditures, map them against your performance goals and objectively assess the value you are receiving. From equipment to supplies, we perform a comprehensive assessment of your procurements, ultimately saving you time, money and other resources that can be reinvested into meaningful business initiatives.
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Logistics
We help you determine what you need and ensure that you get it when you need it. Our full spectrum of supply chain and asset management services delivers the trust you depend on to carry out successful business operations.
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Systems Integration and Lifecycle Management
We design and deliver innovative engineering solutions that help you achieve your business objectives. From specification development to detailed design and installation to “in-service” lifecycle support, our engineering solutions make it happen.
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Program Management
We deliver the trust and confidence you’d expect from one of the world’s top service companies. Our in-depth government expertise enables us to provide efficient and effective program management support for some of the most demanding government programs.
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IT Governance
From strategy and consulting to system design, development and support, we work with you to determine the technology you need to achieve your goals while maximizing your existing IT investments.
Transportation Management
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Surface Transportation
We manage metropolitan city traffic operations in places like Atlanta, administer driver examination programs in Ontario and provide parking enforcement in San Francisco. We help citizens get where they want and need to go—safely and efficiently.
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Fleet Management
We understand the importance of having the confidence in your transportation network to get your business done. Government customers count on us to manage and maintain their fleets.
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Anti-Terrorism
We help you develop a comprehensive preparedness plan that delivers the confidence you need in the event of emergency. And our innovative radar and surveillance solutions help protect our nation by bridging the gap between information silos and information sharing. Our communications systems help share critical national security information among federal and state and local entities so that confident decisions can be made and actions can be taken—immediately.
