Serco Contact: Gerry Jenkins 703-939-6320
Email: gerry.jenkins@serco-na.com
Description of Services:
The HRsolutions Recruiting and Retention contract is a broad based contract with the Department of the Army. This contract provides a wide range of recruiting and retention services aimed at increasing the overall readiness posture of the United States Army, the DoD military services, and federal agencies.
Under this contract, Serco will assist the Army in recruiting, retention, family support services and other related programs that have an impact on enlistment/reenlistment and retention. These services consist primarily of support to military recruiting and retention programs that include:
- Assessment of program operations
- Personnel processing and tracking
- Information handling
- Recruiting
- Outplacement
- Retention
- Counseling
- Training
- Credentialing
- Help Desk Operations
- General administrative support
Under this contract, Serco will be assisting the Army, including the active Army, the Army Reserve, and the Army National Guard, as well as other DoD agencies with their recruiting and retention requirements. This contract is intended to enable the Army, DoD, and other federal agencies to contract these critical services rapidly in support of worldwide operations.


