Serco Contact: Art Nolan 703-939-6368
Email: art.nolan@serco-na.com
Rate Schedule
Description of Services:
Provide management, organizational, and business improvement services to federal civilian agencies, the Department of Defense (DoD), and state government agencies. Specific functional support areas under the contract include:
- Consultation Services (e.g. Business Process Reengineering, Infastructure Redesign, Risk Assessment and Audits, Performance Assessment/Metrics, Activity Board Costing, Strategic Planning, and Decision Support Systems)
- Facilitation Services (e.g. Process Analysis, Team Building, Decision Making, Leadership, Coaching, etc.)
- Survey Services (e.g. Design, Sampling, Administration, Analysis, Reports, etc.)
- Training Services (e.g. Leadership, Management, Quality, etc.)
- Privatization Support Services (e.g. A-76 Studies, Performance Statements of Work, Process Analysis, Benchmarking, etc.)
- Support Products and Documentation
