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Our services range from maintenance and logistical support for weapons systems and high-tech surveillance systems that help protect ships, to cyber operations that safeguard the nation’s networks from attack, to assisting the U.S. Customs and Border Protection in securing our borders and keeping terrorists and illegal weapons out of the country, to managing the processing of applications and records at the U.S. Department of Homeland Security and State Department facilities across North America.
 | Personnel & Social Services - Entrusted to manage military personnel and family programs because of our deep understanding of military and government life, we design and implement sophisticated programs and deliver exceptional personnel support programs, such as military career transition and recruitment, military family services, counseling, social work and wounded warrior support.
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 | Records Services - Utilizing a unique lifecycle records management approach, Serco delivers implementation and processing services for case management and large scale identification and credentialing systems, enabling agencies to increase efficiency, productivity and quality of service.
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 | Transportation Management - Offering integrated surface and air transportation management services, including roadway management, urban transit, parking management, driver examination and fleet management, as well as aviation and airport operations services, including air traffic and control, Serco provides exceptional solutions to meet diverse transportation management needs. |
 | Facilities Management - Providing facilities management support including effective help-desk operations, innovative use of IT and directly employed Serco operational staff, Serco offers consulting and technology services for property asset management.
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| Call Center/Help Desk Operations - Equipping federal clients with highly-qualified professional staff, Serco supports call center/help desk facilities with operations management solutions and dedicated resources to deliver outstanding service and response to our clients’ customers.
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 | Business Process Outsourcing - Serco delivers solutions for human resource services, document and case management, logistics operations, and work-flow management.
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 | Logistics Supply Operations - Recognizing the requirements of the entire logistics process from developing the requirements to understanding the supply chain from the manufacturer to the battle field, Serco is a key provider of logistics and program management services.
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 | IT Infrastructure - Managing and optimizing operations and technologies to help clients achieve maximum efficiency and results, through its outsourced service area Serco delivers tailored IT Infrastructure support including application development and leveraging of advanced Web-based architectures, as well as services such as credit card processing.
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