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Serco helps the federal government process, store, manage and intelligently retrieve electronic and paper documents efficiently and quickly in order to fulfill key business processes in support of securing our homeland.
Today, new technologies, such as e-records management and biometric identification systems, intersect with traditional paper-based systems, which substantially increase the complexity and costs of implementing an effective records management program. We utilize a unique lifecycle records management approach that assesses the value of information to agencies, how long data should be retained, and in what format and device information should be stored in given its value.
Based on our lifecycle approach and exceptional performance record, federal civilian, Department of Defense agencies, and the intelligence community entrust Serco with their mission-critical records management needs. Serco’s Records Services practice specializes in:
- Supervision and operation of integrated file tracking systems
- Electronic/physical records management
- Large volume case-file processing
- Secure identity card production
- Scanning operations for documents and biometrics
- Storing and shipping of documents
- Quality control audits
- Secure case-file destruction
- Applications processing
- Call center support
- Analytical support services
- Network installation
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The 21st century has presented a significant set of global challenges to the security and prosperity of our nation. Serco provides the technological expertise and business process solutions that enable DHS to protect our nation.
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Serco offers clients a trusted provider to deliver integrated solutions that achieve meaningful outcomes. Through our wide range of capabilities, we assist clients with their need to respond to new mandates and expand the scope of their missions.
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A quick overview of Serco Inc.
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Serco''s complete information lifecycle approach to records management assesses data''s current and future value and then designs the systems accordingly.
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Serco provides a full spectrum of capabilities to support the intelligence community and their mission.
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Serco provides a full range of mail, courier, records, information technology and document management services.
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