Serco. Bringing service to life

Serco Capabilities


Michael Lanier
Alliant Program Manager

Pat Haar
Director of Contracts

GSA Alliant Website

Serco's Alliant Brochure
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Serco offers clients a trusted provider to deliver integrated solutions that achieve meaningful outcomes.  Through our wide range of capabilities we assist client with their need to respond to new mandates and expand the scope of their missions.

Robust Portfolio of Services and Solutions

National Security and Intelligence
IT & Professional Services
Human Capital Management
Engineering & Logistics

Rapid Response • Rapid Deployment • Outcomes that Matter

Serco’s approach combines our agility and customer focus, with the reach back and resources of global company.  We are able to deliver reliable services and meaningful operational improvements while building a solid platform to advance long-term transformational goals.

Customer-First – We embrace the customer’s mission and have an unparalleled reputation for timely delivery on assignments.

Valued Customer Relationships – For more than 20 years, Serco North America has been entrusted to support the government’s most critical missions. Our consistently high marks in exceeding customers’ expectations is a key reason we regularly win new projects and scope expansions with existing customers.

Outcomes that Matter – Serco has a proven track record of solving real-world problems through the application of innovation and technology. Our employees, many with military or civilian agency backgrounds, understand the government’s challenges and possess the domain knowledge and expertise to deliver solutions.

Broad Federal Government Experience – Our service to the Department of Defense, federal civilian agencies and the intelligence community gives us a full view of emerging needs of the customer with the ability to apply best practices and relevant experiences.

Global Experience – Serco is part of a global services company with over 50,000 employees around the world. Serco’s global presence adds a depth of experience to advance clients’ missions.

Journey to Excellence – At Serco, we have a passion for excellence that drives our thinking and our actions. We are committed to excelling in understanding and anticipating the needs of our customers; excelling in providing consistently high levels of service; and excelling in creating a culture that enables our employees to perform at their best.

Earning Trust Through Results

We have demonstrated a proven track record of delivering outcomes that have earned the trust of our military, government and intelligence customers.
  • 24 countries rely on border security systems designed and installed by Serco
  • 2 million Soldiers and their family members assisted by Serco with personnel and career transition support
  • 62 million active records at several U.S. Department of Homeland Security facilities managed by Serco
  • 20 million immigrant Visa transactions processed by Serco each year
  • 58 airport control towers in eleven states managed by Serco across the U.S.