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Welcome to the Serco North America Enterprise Business Consulting Solutions website!

Integrating innovative processes with the right technologies is essential to achieving an optimal level of operating efficiency and mission effectiveness. Our Enterprise Business Consulting Solutions (EBCS) business center delivers professional consulting services and IT-enabled solutions that make a difference in how our government and commercial customers deliver on their mission. Our EBCS business center is organized to focus on the three vital areas of business management: investment, operations, and change.

A critical step to improve the investment governance and strategy of your future portfolio is to leverage the knowledge of your existing resources, assets and capabilities. Our Enterprise Investment Management (EIM) practice will help you define, assess, and improve your portfolio. Unfortunately, even the best investment can be poorly utilized. The good news is that the operations and maintenance performance of your facilities and asset information can be improved by automating and standardizing processes using proven technologies. Our Enterprise Facilities and Asset Information Management (eFAIM) practice will help you to rapidly assess your assets and exponentially increase the efficiencies of your day-to-day operations leveraging the optimum value of your investments. We also recognize that what is an optimal solution today, may be obsolete tomorrow. Change is inevitable. Our Business Transformation (BT) practice delivers change management solutions that leverage a variety of technologies, subject matter experts, and strategic planners.

Our three key practices can help your organization gain greater value from its investments, improve performance, and proactively manage change. As diverse as our solutions within these practices are, they have one thing in common. They are solutions that are essential to the government and commercial organizations we support - and to the citizens and customers who depend on them. We don’t just provide solutions. We are your trusted advisors.

Spotlight on Technology

Facility Condition Assessment Strategy Tool

Providing cost-effective facility condition assessment solutions…

Facility Condition Assessment Strategy Tool™ lets you calculate condition assessment results and make strategic decisions without having to perform frequent, expensive visual assessments of every building.

The Facility Condition Assessment Strategy Tool™ knowledgebase is pre-packaged with standard templates and global benchmark data that is an essential for both Facility Managers, Real Estate professionals and Senior Executives.

 
 
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