Training & Certification

Trusted Training Agent for ATC

Serco is the only non-governmental entity that has been authorized to certify air traffic control specialists by the International Civil Aviation Organization (ICAO), a specialized agency of the United Nations.

We have developed advanced training techniques for air traffic control that lead to accelerated learning and have a global safety culture rooted in 60-years of experience.

Next Generation Aviation Simulation

Serco was recently awarded the “Technology Implementation of the Year 2013” at the Aviation Business Awards for the implementation of a tower simulator at the Al Maktoum International Airport in Dubai.

This tower simulator, which is the largest in the world, was designed by Serco and advanced the state-of-the-art in ATC training. The system integrates genuine controller instruments to create a “live” operational environment that includes communications systems, radar displays and airfield lighting.

The simulator, which can be configured to mimic any airport in the world, enables Dubai to learn from and integrate best practices developed at other leading airports. By simulating new procedures and technologies in a highly realistic environment, air traffic controllers avoid any disruptions and fully adjust to changes before they are adopted.

This is just one more way Serco helps our clients to world-class safety and efficiency.