Performances

Serco is a proven provider of successful NSPS implementation.

Our superior technical approach, innovative management procedures, cost-effective solutions and in-depth understanding of the client's requirements allows for the smooth transition to the system.

We develop highly interactive courses with course content that is carefully structured to provide learners with what they need to know when they need to know it.
Training Courses


We develop courses to promote problem analysis, solution development and coordination, and focus on building organizational consensus.
Training Samples


Click on the client below to see the detailed information on the transition:
◊Acquisition Workforce Personnel Demonstration (AcqDemo) Project
Members transitioned: ~ 10,000
Provided transition training to include:
  • Pay for Performance
  • Goal Setting
  • Pay Pool Execution
[X]
◊Defense Threat Reduction Agency (DTRA)
Members transitioned: ~ 900
Provided transition training to include:
  • NSPS Orientation
  • Supervisory Skills
  • Performance Management/HR Elements
  • Job Objective Writing Workshop
  • Pay Pool Management
  • Mock/Pay Pool Facilitation and Administration
Provided transitional assistance to include:
  • Conversation Action Management
  • Pay Pool Identification Development and Management
[X]
◊Missile Defense Agency
Members transitioned: ~ 700
Provided transition training to include:
  • AcqDemo-to-NSPS Transition
  • Performance Management
  • Self Assessment Training
  • Job Objective Writing
  • Pay Pool Management
  • Mock/Pay Pool Facilitation
[X]
◊TriCare Management Activity (TMA)
Members transitioned: ~ 650
Provided transition training to include:
  • Self Assessment
  • Job Objectives (SMART Model)
  • Pay Pool Management
  • Mock/Pay Pool Facilitation
  • Rating and Rewarding Performance
[X]
◊Office of Under Secretary of Defense (Personnel and Readiness)
Members transitioned: ~ In progress
Provided transition training to include:
  • Job Objectives (SMART Model)
  • Supervisor Soft Skills
  • Additional classes pending
[X]
◊Army Test and Evaluation Command
Members transitioned: ~ 160
Provided transition training to include:
  • AcqDemo-to-NSPS Transition
  • Job Objectives (SMART)
  • Rating and Rewarding Performance
  • Self Assessment
[X]
◊Fleet Forces Command
Members transitioned: ~ 2,000
Provided transition training to include:
  • Writing Job Objectives
[X]
◊Marine Corps System Command
Members transitioned: ~ 1,200
Provided transition training to include:
  • Acq Demo to NSPS HR Elements
  • Writing Job Objectives
  • Writing Self Assessments
[X]
◊Marine Corps
Members transitioned: ~ 6,300
Provided transition training to include:
  • Provided Learning Management System
  • Performance Dialogue
  • Objective Driven Performance
  • Pay Pool Consulting
  • Other Customized Courses
[X]
◊SPAWAR
Members transitioned: ~ TBD
Provided transition training to include:
  • Acq Demo to NSPS HR Elements
  • Rating and Rewarding Performance with mini Pay Pool including VTC
  • Writing Self Assessment
[X]
◊Assistant for Administrative Office of the Under Secretary of the Navy
Secretartiat Headquarters Human Resources Office (AAUSN SHHRO)
Members transitioned: ~ TBD
Provided transition training to include:
  • PEO course on Performance Management
  • All classes for different organizations
  • All Pay Pool courses
[X]
◊Department of Defense Inspector General (DoD-IG)
Members transitioned: ~ 1,100
Provided tranisition training to include:
  • Created e-learning system
  • Focus on Performance course
[X]