Operations & Maintenance

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Providing Tailored Solutions

Serco builds tailored solutions that are unique to program requirements and seeks to improve readiness and availability while reducing costs, logistics response time, and the logistics footprint, which is critical to moving and sustaining a military force.

As consultants to both industry and government, Serco works with customers to develop solutions that include performance based Product Support Strategies (PSS) that make best uses of available technologies and available public and private sources of repair, maintenance, and material support. Our supply and maintenance support contracts deliver project management, design, technical, installation, integration, testing, maintenance, configuration management and logistics support.

Serco has a proven track record of delivering high quality supply and maintenance support services to address the needs of evolving and mature missions. Our services include:

  • Policy development and interpretation
  • Product support planning including industry source of repair planning, supply chain management, risk assessment, and obsolescence management
  • Performance metric development and benchmarking
  • System engineering including development of performance specifications, RAM (reliability, availability and maintainability), design for supportability, test and evaluation, and developing prognostics and diagnostics requirements

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  • Serco engineered and implemented a major upgrade program for the Air Force Space Command''s Air Force Satellite Control Network – enhancing voice and data communications and ensuring the reliability and security of mission-critical communications for DoD satellites.
  • Serco offers clients a trusted provider to deliver integrated solutions that achieve meaningful outcomes. Through our wide range of capabilities, we assist clients with their need to respond to new mandates and expand the scope of their missions.
  • A quick overview of Serco Inc.
  • Serco supports the Army with human capital support services, high quality IT support and business solutions that enable our ground forces to carry out their missions and protect America’s interests around the globe.
  • Through highly effective and tailored IT-based solutions, Serco helps our customers adapt to ever-changing and evolving marketplace demands.
  • Serco helps the U.S. Navy meet 21st Century IT challenges with solutions that most effectively utilize sea, land, air, space and cyberspace for successful joint operations.
  • Serco created an intuitive, flexible, cost-effective tool that is deployed in Second Line of Defense installations around the world to help the DOE’s National Nuclear Security Administration prevent illicit trafficking of nuclear and radiological material.
  • Serco is a worldwide provider of intelligent, integrated port-security solutions and services, enabling swift, coordinated decisions to be made and communicated in response to identified security threats.
  • Serco worked with the Navy and Coast Guard to design and implement a regional protection and security system for the San Diego maritime domain that provides the highest level of assurance against a potential terrorist act.
  • Serco served as the prime contractor for all communications systems at the new NORTHCOM/NORAD headquarters, employing its proprietary SmartBuilding design process to ensure that secure, integrated data is delivered from deep space to the desk top.
  • Serco provides trusted engineering and technical services to military and commercial customers around the world. We have acquired a keen appreciation for the physical characteristics of port operations.
  • The 21st century has presented a significant set of global challenges to the security and prosperity of our nation. Serco provides the technological expertise and business process solutions that enable DHS to protect our nation.
  • Serco’s experienced, skilled and motivated decision support professionals can help your organization enhance performance and prepare for future challenges.
  • Serco supports DHS as they deliver state-of-the-pratice management initiatives and operational effectiveness that enable them to work with other federal agencies, and state and local governments to provide a coordinated national approach to prevention, mitigation and response.
  • Serco provides a full spectrum of capabilities to support the intelligence community and their mission.
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