Serco has deep experience operating and maintaining high quality programs that are critical to the mission of our customers. We apply employ a unique set of skills and solutions to increase operational efficiency and productivity within and across organizations. Some of the benefits to our clients include business process re-engineering, seamless transition of staff and process to new systems, defined performance metrics, professionals with decades of relevant domain experience, and more efficient and effective use of human resources information by employees and managers.
Our business process services reflect deep capability in both the infrastructure and applications service business areas by providing high quality cost-effective service provision that makes outsourcing a viable solution. We support our clients’ needs with:
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Personnel Systems/Human Resources Services
– Serco has a twenty year history of providing high-quality professional services that encompass the eight HR lifecycle functions. Our legacy includes extensive design, development, fielding, training, and maintenance of HR management systems.
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IT Infrastructure Operations & Maintenance
– Serco helps operate, maintain, and optimize critical IT networks and provides computer network defense and information security. We manage and optimize operations and technologies, protect group rights issues, and leverage advanced web-based architectures to migrate legacy applications and data to the internet.
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Logistics Operations
– Serco helps operate, maintain, and optimize critical IT networks and provides computer network defense and information security. We manage and optimize operations and technologies, protect group rights issues, and leverage advanced web-based architectures to migrate legacy applications and data to the internet.
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Corporate Capabilities Brochure
Serco offers clients a trusted provider to deliver integrated solutions that achieve meaningful outcomes. Through our wide range of capabilities, we assist clients with their need to respond to new mandates and expand the scope of their missions.
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A quick overview of Serco Inc.
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Mission Critical Outsourcing
Serco delivers expert outsourcing arrangements that enable Federal civilian agency and Department of Defense personnel to take on higher priority assignments.
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Serco supports the Army with human capital support services, high quality IT support and business solutions that enable our ground forces to carry out their missions and protect America’s interests around the globe.
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Serco’s Homeland Security Solutions
The 21st century has presented a significant set of global challenges to the security and prosperity of our nation. Serco provides the technological expertise and business process solutions that enable DHS to protect our nation.
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Supporting the Intelligence Community
Serco provides a full spectrum of capabilities to support the intelligence community and their mission.
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Providing the U.S. Patent and Trademark Office Pre-Grant Publication Classification Services (PGPubs)
Serco was chosen to support USPTO establish a secure facility and IT infrastructure, develop operating procedures, recruit skilled staff, build a comprehensive training program and implement a set of automated tools that streamline the classification process.