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Capabilities areas for this case study include:

  • IT Infrastructure
  • Records Services
  • Business Process Outsourcing

Providing the U.S. Patent and Trademark Office Pre-Grant Publication Classification Services (PGPubs)

Serco was chosen to support USPTO establish a secure facility and IT infrastructure, develop operating procedures, recruit skilled staff, build a comprehensive training program and implement a set of automated tools that streamline the classification process.

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