Serco. Bringing service to life

Serco offers clients a trusted provider to deliver integrated solutions that achieve meaningful outcomes. Through our wide range of capabilities, we assist clients with their need to respond to new mandates and expand the scope of their missions.

A quick overview of Serco Inc.

Serco brings to bear the technological expertise and business process solutions that enable airmen to carry out their missions and stay focused on winning the fight.

Serco supports the Army with human capital support services, high quality IT support and business solutions that enable our ground forces to carry out their missions and protect America’s interests around the globe.

Serco helps the U.S. Navy meet 21st Century IT challenges with solutions that most effectively utilize sea, land, air, space and cyberspace for successful joint operations.

The 21st century has presented a significant set of global challenges to the security and prosperity of our nation. Serco provides the technological expertise and business process solutions that enable DHS to protect our nation.

Serco enabled the United States Air Force Space Command (AFSPC) to reduce support costs and improve service levels under tight deadlines through the successful consolidation and deployment of core services, improving the reliability of AFSPC’s space weapon system information and its ability to provide information to the warfighter.

Serco has pioneered the discipline of enterprise architecture – a high-demand cornerstone of Department of Defense policy central to defining and building interoperable, network-based solutions that support transformational objectives for the U.S. military.

Serco’s C4I2TSR contract enables us to provide Defense Department and civilian government agencies with tailored IT and network solutions across every IT specialty and domain utilizing C4I2TSR’s streamlined acquisition procedures to cut costs, save time and deliver superior quality.

Serco engineered and implemented a major upgrade program for the Air Force Space Command''s Air Force Satellite Control Network – enhancing voice and data communications and ensuring the reliability and security of mission-critical communications for DoD satellites.

By seamlessly integrating a myriad of logistics systems across the military services, Serco ensures that customer agencies have comprehensive solutions that keep tanks, planes, troops and ships in the fight until the mission is accomplished.

Serco combines the people, processes and technology needed to protect customers from threats in today''s cyber universe.

Serco helps ensure the interoperability of mission-critical systems for the Department of Defense.

Serco supports the Department of Defense, Federal civilian agencies and the intelligence community with a complete array of program management and acquisition solutions.

Serco provided specialized expertise to the United States Air Force on a major project to upgrade the Schriever Space Complex facilities, developing and installing IT solutions as part of the facilities’ modernization effort.

Through highly effective and tailored IT-based solutions, Serco helps our customers adapt to ever-changing and evolving marketplace demands.

Serco successfully supported Air Force Space Command in modernizing complex GPS systems during the acquisition of GPS III, resulting in an operational architecture that serves as a platform to support future technological evolutions vital to the nation’s future.

Serco’s learning and human capital solutions enable organizations to root out performance deficiencies and ensure that key personnel are most effectively deployed.

Serco created an intuitive, flexible, cost-effective tool that is deployed in Second Line of Defense installations around the world to help the DOE’s National Nuclear Security Administration prevent illicit trafficking of nuclear and radiological material.

Serco’s Network Solutions practice provides a full range of end-to-end network, telecommunications, and infrastructure solutions that focus on delivering a secure and robust environment for the transmission of critical data.

Serco has been one of the Air Force Space Command’s top MILSATCOM SETA contractors for more than 15 years utilizing its highly rated JCIDS Center of Excellence to consistently save time and money while delivering exceptional products.

Serco engineered, furnished and installed an aggressive IT reengineering program to consolidate the management of mission-critical information for the Air Force Space Command’s Enterprise Network Management Facility.

Serco is a worldwide provider of intelligent, integrated port-security solutions and services, enabling swift, coordinated decisions to be made and communicated in response to identified security threats.

Serco created a customized software tool (AVT) used by the United States’ and Canada’s North American Aerospace Defense Command to increase homeland security surveillance options through the integration of sophisticated visualization technology.

Serco supports the Department of Defense (DoD) with net-centric enterprise architecture solutions that meet agency requirements, enhance war-fighting capabilities and uniquely support the DoD’s emphasis on promoting net-centric warfare.

Serco worked with the Navy and Coast Guard to design and implement a regional protection and security system for the San Diego maritime domain that provides the highest level of assurance against a potential terrorist act.

Serco served as the prime contractor for all communications systems at the new NORTHCOM/NORAD headquarters, employing its proprietary SmartBuilding design process to ensure that secure, integrated data is delivered from deep space to the desk top.

Serco developed the JCIDS Center of Excellence in 2004 to aggressively assist the Department of Defense in developing, staffing and delivering compliant JCIDS documents.

From administering the retirement savings of the entire Federal government to creating a system for ships to report their arrival at U.S. ports 96 hours in advance, Serco’s integrated-solutions development practice solves complex, information-management challenges facing federal government agencies.

Serco supports the Department of Defense, Federal Civilian agencies and intelligence community with robust, security-assessment methodologies that secure agency information against unauthorized access, manipulation and service disruption.

Serco works closely with USPTO''s information security, patent classification and IT staff to develop a secure cyber business model, streamline and improve operations, design efficient IT interfaces, and define formats for open and frequent communications with the customer.

Serco supports the Army in providing training and skills for soldiers who are leaving the Army for private sector careers, self employment, college or retirement.

Serco understands that for procurements involving complex systems, retrofits and sole-source vendors, an accurate “market price” may be hard to ascertain. Serco works with the Navy’s Price Fighter team to help provide pricing practices, technical analysis and procurement support.

Serco supplies USAFCENT with superior management and technical expertise to enable it to meet the immense challenge of information technology, operational and management activities in a front-line military operation.

Serco provides trusted engineering and technical services to military and commercial customers around the world. We have acquired a keen appreciation for the physical characteristics of port operations.

Serco developed a second generation UML Animator that produces 2-dimensional visualizations of scenarios and mission threads, enabling stakeholders to see an active visualization of the processes and information exchanges involved in mission execution.

Serco designed and stood up a full operational new CAW facility in minimum time.

Serco uses its extensive knowledge and broad experience of AFSPC systems and integrated logistics processes to support numerous organizations at HQ AFSPC and SMC.

Serco’s experienced, skilled and motivated decision support professionals can help your organization enhance performance and prepare for future challenges.

Serco provides engineering management services as well as the full spectrum of engineering services to support our customer’s acquisition and lifecycle support efforts.

Serco supports DHS as they deliver state-of-the-pratice management initiatives and operational effectiveness that enable them to work with other federal agencies, and state and local governments to provide a coordinated national approach to prevention, mitigation and response.

Serco is defining, designing, building, deploying and operating full spectrum cyberspace solutions.

Serco has a team of highly qualified professionals who can assist in the development and implementation of IT service management processes tailored to your organization utilizing ITIL® best practices.

Serco provides customers a comprehensive review of current IT processes, business services, and roles/responsibilities to develop a road map to re-engineer the IT organization.

Serco’s ITIL® Process Review and Design is a comprehensive review of your current IT strategic, development, transition and operational processes and functions; business critical IT requirements; and the IT service management roles and responsibilities necessary to support the lifecycle of IT services for your organization.

Through our knowledge and experience in the federal space and private sector, Serco offers CSME accredited training toward certification across the Service Management spectrum.

The Serco team provides on-the-ground knowledge of the U.S. Army''s HR programs, processes and systems.

Serco provides a full spectrum of capabilities to support the intelligence community and their mission.

By seamlessly integrating a myriad of logistics systems across the military services, Serco ensures that customer agencies have comprehensive solutions that keep tanks, planes, troops and ships in the fight until the mission is accomplished.

Serco delivers expert outsourcing arrangements that enable Federal civilian agency and Department of Defense personnel to take on higher priority assignments.

Serco helps the U.S. Army efficiently manage the multi-billion dollar Logistics Civil Augmentation Program (LOGCAP) by providing the government with tools to ensure that taxpayer funds are being spent in the most cost-wise manner.

Serco, through a partnership with GSI, built the FCAST tool to assist the federal government in identifying, tracking and assessing the condition of its more than 500,000 real property assets.

Serco is a worldwide provider of intelligent, integrated port-security solutions and services, enabling swift, coordinated decisions to be made and communicated in response to identified security threats.

Serco’s IT product, Primavera/ProSight Portfolios, is a web-based tool widely used by federal, state and local government agencies to build a complete picture of real property assets and comply with federal guidelines for Real Property Management.

Serco is a leading service provider of Integrated Workplace Management Systems (IWMS), which manage the complete lifecycle of all workplace processes and enable organizations to make informed business decisions, drastically improve service-delivery processes and realize compelling financial returns.

Serco supports the Department of Defense, Federal Civilian agencies and intelligence community with robust, security-assessment methodologies that secure agency information against unauthorized access, manipulation and service disruption.

Serco’s portfolio management consultants help our clients better understand how to effectively monitor and responsibly manage their portfolio of investments in line with their strategic plans.

Serco understands that for procurements involving complex systems, retrofits and sole-source vendors, an accurate “market price” may be hard to ascertain. Serco works with the Navy’s Price Fighter team to help provide pricing practices, technical analysis and procurement support.

Serco is a global leader in aviation services, delivering innovation, quality and safety to customers around the world.

Serco supports the entire Army human resources lifecycle, from recruitment to transition assistance, and in/out processing at hundreds of military installations around the world.

Serco’s experienced, skilled and motivated decision support professionals can help your organization enhance performance and prepare for future challenges.

Serco’s Fleet Management services provide customized fleet maintenance to customers in the U.S. and around the world.

Serco supports DHS as they deliver state-of-the-pratice management initiatives and operational effectiveness that enable them to work with other federal agencies, and state and local governments to provide a coordinated national approach to prevention, mitigation and response.

Serco has a team of highly qualified professionals who can assist in the development and implementation of IT service management processes tailored to your organization utilizing ITIL® best practices.

Serco provides customers a comprehensive review of current IT processes, business services, and roles/responsibilities to develop a road map to re-engineer the IT organization.

Serco’s ITIL® Process Review and Design is a comprehensive review of your current IT strategic, development, transition and operational processes and functions; business critical IT requirements; and the IT service management roles and responsibilities necessary to support the lifecycle of IT services for your organization.

Through our knowledge and experience in the federal space and private sector, Serco offers CSME accredited training toward certification across the Service Management spectrum.

Serco’s complete information lifecycle approach to records management assesses data''s current and future value and then designs the systems accordingly.

Serco provides a full range of mail, courier, records, information technology and document management services.

Serco supports the management and maintenance needed to help maximize government performance and ensure its accountability.

Serco provides a full spectrum of capabilities to support the intelligence community and their mission.

Serco is now an integral part of the traffic management system in Atlanta, Georgia and we work side-by-side supporting GDOT employees.

Serco distribution services has the knowledge and expertise to support utility companies in a variety of projects.

Serco provides the technology and people that produce the best solutions for efficient and effective workplaces around the world.