Serco employs enterprise architecture (EA) as a means of ensuring that people, processes, and technology all work together in support of mission excellence.
We believe that too often technology projects fall short of the expected outcomes because they fail to take a holistic view. The discipline of enterprise architecture, as practiced by Serco experts, provides decision makers with a transparent view of how operational objectives, system design, and human factors work together.
Done right, EA leads to smarter acquisition decisions, faster integration, and improved operational outcomes. Serco’s object-oriented EA approach has been proven on the battlefield, in space, and in large-scale, transformational civilian programs.
- A Roadmap to Mission Excellence – Serco provides system engineers with needed information by describing the behavior of the system without placing undue technical restrictions on system design. This creates a flexible approach that can accommodate mission and requirements changes, while reducing the complexity of traditional activity modeling. Serco’s EA provides a roadmap to integrate multiple systems, sensors, and command and control processes while providing a unified view of joint operations.
- More Strategic Decision Making – Our approach to enterprise architecture enables senior decision makers to effectively tie system requirements and desired capabilities to a robust decision making process. EA is a powerful tool to communicate with stakeholders, manage multiple contractors, and develop a more strategic approach to acquiring weapons and C4I systems.
- Effectively Managing Change – Serco understands that enterprise architecture is not just an analytical framework, but must be fundamentally a people-driven capacity. Our team works to ensure that all stakeholders are motivated, informed and skilled to implement and sustain the necessary changes and realize the organizational benefits. Our offerings cover strategy, analysis, design, assurance, measurement, supplier management, and maturity assessment.