Facilities Management Solutions

Optimizing Assets to Drive Organizational Value

Serco provides full lifecycle facilities and asset management solutions, utilizing IBM TRIRIGA, to enable data driven-decisions that achieve cost savings, provide superior work places, and ensure regulatory compliance for organizations. Our IBM TRIRIGA developers and integration experts utilize a customer-first approach which, when combined with our robust portfolio and global experience, enable us to respond to our customers with solutions that deliver outcomes with value. We strive to design, deliver, integrate, and maintain IBM TRIRIGA workplace and facilities management solutions in a way that humanizes technology and creates value for our customers.

What Can Serco Do For You?

Serco is regarded as a team of highly dedicated, innovative, and talented IBM TRIRIGA developers and integration experts. We help our customers implement and embrace tools that lead to positive changes within their organizations. Utilizing IBM TRIRIGA, Serco drives more efficient processes while providing our clients with reliable data to identify, prioritize, and execute facilities management activities.

Our highly collaborative environment ensures that each of our clients has access to, and is able to reap the benefits of, the extensive intellectual library that is our Serco IBM TRIRIGA team. Along with IBM TRIRIGA software preparation, development, and implementation, we provide our clients with system support, consulting, and training so that we may encourage data driven operational efficiencies and enhance every stage in the lifecycles of their facilities. Serco recognizes that our clients are each motivated by different goals: maybe your government entity needs a more efficient way to respond to security requests, your university is concerned with maintaining facility appearance to promote a unique campus feel, or your company requires help with parking management for your employees.

Our priorities are your priorities. Let Serco support your data driven facilities management model.

Serco's Asset and Facilities Management Solution: IBM TRIRIGA

IBM TRIRIGA provides a single connected database to manage the lifecycle of facilities. Its integrated workplace management system increases the operational, financial, and environmental performance of facilities. Through business analytics, critical alerts and automated process capabilities, IBM TRIRIGA can increase visibility, control and automation of real estate management, capital projects, space management, facility maintenance, and energy management.

Serco is determined to help our clients succeed by offering services that make the most of their IBM TRIRIGA implementations. Among our capabilities, we serve our clients by running cost predictions with RSMeans, performing organizational maturity modeling, and moving server environments to the cloud. When performing application and platform upgrades, Serco employs our own unique methodology, which has garnered a 100% success rate.

IBM TRIRIGA: The Five Pillars

Serving as a solid foundation for Serco's technology solutions, The Five Pillars highlight the five key areas of expertise embedded in the single integrated system of IBM TRIRIGA. These Five Pillars provide a platform for our developers to create solutions to fit the unique needs of our customers.

Our Clients

No matter the industry, Serco recognizes the value and importance of technology that enables an organization to operate more effectively. We are change agents who, by employing IBM TRIRIGA, support government agencies as they manage their robust portfolios of assets, people, buildings, land, machinery, and data. Serco also creates innovative solutions that allow universities to provide their students, faculty, and staff with a safe, welcoming, and reliable campus experience. We assist commercial clients as they eliminate duplicated effort and unnecessary work while driving greater asset utilization, lower costs, and higher ROA.

Serco takes pride in our history of high quality referenceable work:

Government

  • Defense Contract Audit Agency
  • Environmental Protection Agency
  • General Services Administration
  • Nuclear Regulatory Commission
  • The Library of Congress
  • The Smithsonian Institution
  • Saudi Arabian Government
  • Social Security Administration
  • U.S. Customs and Border Protection
  • Federal Bureau of Investigation
  • U.S. Department of State
  • U.S. Airforce
  • U.S. Navy
  • Washington Headquarters Services

Higher Education

  • Pennsylvania State University
  • University of Massachusetts Dartmouth
  • University of Massachusetts Lowell

Commercial

  • American Family Insurance
  • American Red Cross
  • Chipotle
  • Fannie Mae
  • Fortune 100 Bank
  • Global Insurance Provider
  • Serco Inc.
  • Wells Fargo